Are you commoditizing your email marketing?
While email is the best way to connect directly with consumers, most companies abuse the priviledge, sending messaging that isn’t relevant to the end recipient. As a result email is becoming a commodity.
Can it be saved? Brian Deagan, the CEO of Knotice (a company I have an interest in) and a thought-leader in this category thinks so and he has a plan. His expert opinion, Saving Email from Commoditization, was picked up by the influential 1to1media blog.
Extending the usefulness of email marketing lies with cross-channel integration, especially with the Web. Historically, the focus has rightly been on two primary themes: email delivery, and great content that leads directly to high conversion rates. But, in the age of optimization, companies become disengaged from their consumers the second they click on a link in an email. The situation begs the question, “What good is developing half of a relationship with a customer if you can develop a complete relationship?” If a consumer is sent an email with an offer for product A, clicks the link in the email, but moves away from product A to product B in the website, that action is valuable and can be used to reinforce the brand-customer relationship by serving the customer additional relevant content they’ll click and buy.
In an online marketing landscape dominated by vendors that cobble together different capabilities, finding a platform with a seamless transition from channel to channel is key. The future of online marketing is running a multichannel campaign out of one console to achieve a consistent, easy-to-manage brand experience for the user. That console can capture the marketing data, or incorporate it to campaigns.
If you’re ready for the future, today, check out Knotice’s Concentri.
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Mark L. Lundberg. 1963-2008. God rest his soul. He was a keeper and one of lifes givers.
P.S. Mark has a twin sister. Just found out that another close friend and his wife had twins born on the day he passed away. I guess that is what they mean by the “miracle of life.”
Obit for my first friend Mark Lundberg. He was a gental and gracious soul and that showed in his life’s work with children in need. Wish I had stayed in better touch with him.
Mark J. Lundberg, 45, of St. Louis, Mo., died June 29, 2008.
Mark was a loving and devoted father, son and brother. Mark was born in Berea, Ohio on March 8, 1963. He attended Berea High School and Wooster College.Mark devoted his education and life experience to children with special needs and autism. He worked at the Aurora Public School System in Aurora, Colo. and Judevine Center for Autism in St. Louis. Mark loved the mountains, hiking, fishing, skiing and enjoyed visiting Estes Park with his family for the past 40 years.

